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Frequently Asked Question

How can I find a top-rated Doctor?
You can use PreferredMD’s online service to find Doctors who are highly rated by real patients. Every time a patient completes an appointment booked on PreferredMD, they are invited to review their experience. All ratings are based on verified reviews submitted by real patients. Each review must comply with PreferredMD’s guidelines.
Can I book an appointment online for a consultation?
Now that you’re here, you can use PreferredMD’s free online service to find top rated Doctors and book appointments instantly. You can easily search for a consultation in your desired location and specify your insurance plan. Based on that information, you’ll see a list of Doctors who meet your search criteria, accept your insurance, and their available appointment slots.
Can I schedule an online video visit with a Doctor for a consultation?
PreferredMD’s online service uses a purple video icon on the profiles of Doctors who offer online video visits. You can filter your search results to show Doctors who offer video visits.
Are video visits with a Doctor covered by my insurance?
Most insurers provide coverage for video visits at the same rate as in-person visits. You can search on PreferredMD specifically for Doctors who accept your insurance for video visits. Select your carrier and plan from the drop-down menu at the top of the page to verify. If that information is not available, we recommend you check with your insurance carrier directly to confirm your coverage and out of pocket costs for video visits.
Do I have to repeat the same information for every appointment or procedure?
No. The PreferredMD platform is designed to decrease the redundancy involved in the check-in process. Once your profile is created, your personal information and documents can be shared by you with the physician you are seeing.
How do I find a Doctor who takes my insurance?
First find the Doctor that best fits your needs, review their experience, and determine that the location is convenient for you. Then, from that page, upload your insurance information. The Doctor’s office will contact you to verify whether your plan is accepted.
Would I have to pay more if I use my out of network benefits (OON)?
Many plans allow for access to out of network providers for the same out of pocket cost as in network providers.
Who has access to my uploaded test results?
Once you upload your results you will be able to select your physician or surgical facility and share it with them because they also belong to the same secure platform. You will also be able to un-share results.
Can I specify a consultation with a male or female Doctor?
PreferredMD’s online service allows you to filter your results by gender. That way, you’ll only see Doctors who match your preferences.